We promise that:
- Trainers will be marked out of ten on categories by attendees including: trainer knowledge, the content of the course, relevance of the case studies, and the overall experience of attending a session.
- PRCA SEA trainers with scores below 8/10 twice in a year will have their PRCA SEA approved status reviewed.
- An attendee will receive a 10% discount off any course if they are not satisfied with the learning outcomes of the training. This will be based on the course not meeting the description on the PRCA SEA website and training brochure.
These promises allow us to mark our trainers against a wide-ranging criteria, guarantee quality courses expected from our attendees as well as proactively seek new innovative ways to evaluate course content.